Chung-Liang Shih M.D., Ph.D.

Director General
National Health Insurance Administration, Ministry of Health and Welfare

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Dr. Chung-Liang Shih served as the Director General of the National Health Insurance Administration, the Ministry of Health and Welfare. He was devising sustainable strategies for Taiwan's National Health Insurance (NHI) program, characterized by a macro perspective that prioritized the integration of NHI with preventive healthcare and long-term care. Dr. Shih exhibited a keen interest in the realms of digital healthcare and emerging medical technologies. His dedication extended to advancing NHI’s digital transformation, considering financial, technological, and legal aspects, all with the goal of augmenting the health and medical standards of the population and fortifying the resilience of the healthcare system.
Dr. Shih previously held positions within the Ministry of Health and Welfare, including Director General of the Department of Medical Affairs, Director General of the Department of Planning, Secretary General and Vice Minister. He emphasized patient safety and medical quality. Dr. Shih actively worked to enhance healthcare systems and regulations, established robust mechanisms for reporting medical adverse events, and encouraged healthcare institutions to embrace stringent quality and safety protocols. He also advocated for a structured tiered system for emergency care responsibility hospital, aimed at reducing emergency room congestion and strengthening the overall healthcare network. Dr. Shih arranged general medical training systems, championing the inclusion of resident physicians in the Labor Standard Acts, and advancing pivotal policies and regulatory reforms in the ever-evolving domains of telemedicine as well as regenerative medicine.
Dr. Shih earned a Bachelor of Medicine degree from Kaohsiung Medical University and a Ph.D. in Health Policy and Management at the College of Public Health, National Taiwan University, with over a decade in clinical practice. Since 2006, he has assumed the adjunct assistant professor at both the College of Medicine and the College of Public Health within National Taiwan University. Dr. Shih's expertise encompasses various specialties, including emergency medicine, patient safety, medical quality management, medical law, and the intricate landscape of public health policy.

Leveraging Health Big Data to Develop Diverse Smart Healthcare Solutions

Taiwan has become a super-aged society in 2025, resulting in a continued rise in demand for health and long-term care services. In this post-pandemic era, the rapid adoption of digital technologies is also reshaping healthcare delivery and challenging existing care models. In response, the National Health Insurance Administration (NHIA) is advancing reform and digital transformation to build a resilient healthcare system and reduce the disease burden on the population.
 
The NHIA is actively promoting people-centered, integrated healthcare services to support holistic and continuous health management. By developing and applying tools such as the My Health Bank and the Family Physician Integrated Care Platform, the NHIA is integrating personalized health information to empower individuals in managing their own health.
 
Through public-private collaboration, the NHIA is enhancing the performance and security of health information systems, supporting the digital transformation of primary healthcare providers, and improving the efficiency and quality of digital healthcare across Taiwan.
 
Looking ahead, the NHIA will continue working with stakeholders across sectors to promote health equity, ensuring that every citizen in Taiwan has access to comprehensive and equitable healthcare—advancing the World Health Organization’s goal of Universal Health Coverage.